Customer Service
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What Building a New Habit Can Teach You About Becoming More Than Just a Competent Freelance Writer
Editor’s note: This post was written by Sam Eddy, the founder of…
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Naughty or Nice? What Would Your Editor Say?
It’s the end of the year and everyone is getting retrospective, including…
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Getting More Work from Your Existing Clients
I don’t think it’s enough. Getting work is wonderful, making it is…
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Ridiculous Freelance Ad of the Week
I’m finding that when I post these insulting ads, I have less…
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Flame Away, Fancypants
I spend a fair amount of time on this blog making fun…
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Using Facebook for Something Other than Showing Off My Kid
So, do you let your clients follow you on Facebook? I’ve been…
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Why the S.Larson Approach to Customer Service Doesn’t Work
S.Larson has been sending me customer service notes from Citibank for decades.…
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My Passive-Aggressive Plea to an Unnamed Client
Dear Client, Thank you so much for choosing to work with me.…
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My Job. Well, This Week, Anyway.
As a freelance writer, do you ever just sit in front of…
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Complaining About Your Freelance Writing Clients
So, I’ll dump it in your laps… What do you think about…