Customer Service
-
When a Client Doesn’t Want to Work with You Anymore…
This post was inspired by the thread I spotted on an online…
-
Naughty or Nice? What Would Your Editor Say?
It’s the end of the year and everyone is getting retrospective, including…
-
Why the S.Larson Approach to Customer Service Doesn’t Work
S.Larson has been sending me customer service notes from Citibank for decades.…
-
Top 10 Freelance Writing Time Suck Tasks
If you’re a newbie to freelance writing, you’re no doubt looking forward…
-
Rewarding Your Long Term Freelance Writing Clients for Customer Loyalty
I just got off the phone with my Mom. We had a…
-
6 Tips for Receiving Feedback from Your Freelance Writing Clients
Client feedback is essential for freelance writing success. Even though we may…
-
Why Customer Loyalty is So Important
I’ll say it again. There is no secret to freelance writing success.…
-
5 Things About Freelance Writing Jobs I Wish I Knew When I Was Starting Out
by Deborah Ng When I first began freelancing in 2000 I thought…
-
10 Necessary Freelance Writing Multi-Tasks
I write a lot of posts on things freelance writers need to…